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ordering & payment

Ordering from us couldn't be simpler. Browse the range of aliceandwhite.com products and click "add to cart". After you have chosen the products you want to purchase (you can check the products you've added to your shopping cart at any time by clicking on the cart icon at the top of the page) you can to proceed to the checkout. You may either log in into your existing account and pay for your goods, or check out as a "guest". To pay for your order, select your "payment option" and follow the steps in the checkout, finishing with "place order". You will receive a confirmation e-mail of your order and follow up e-mail once your order has been shipped to you.

Viewing Orders 

You can view your current and past orders by logging into your account. To do this, click "log in". Here you can check your current order status and print a receipt / invoice.  At the time you place your order, you will have been e-mailed an order confirmation.  As soon as we've dispatched your order we'll send you a follow up e-mail to let you know it's on its way.

Prices & Currency

All our prices are in SEK (Swedish Krona) and already include 25% VAT (sales tax).

If you are shopping from outside of Sweden, place your order and your credit card company will convert the transaction to your own currency.

Security

We have very secure credit card system to accept payments. Aliceandwhite.com / Hedlund Holding AB never saves any information regarding your credit card. All information is sent through encrypted servers (SSL/HTTPS). 
All credit card transactions processed from this site use 128-bit encryption to create a safe and secure shopping experience for you. Our "payment" page is a secure area and your credit card details are handled by the highest security standards available. If you have any questions or comments regarding privacy or security, please do not hesitate to contact us.

Payment options

There are 2 payment options for international orders:
1. Credit/ Debit card (direct billing) via ePay/NETS
2. PayPal Express

Obs. Invoice & payments via Klarna are only available for orders from 
Sweden. The invoice will be sent along with your order and there is credit period of 14 days. A simple credit rating will be performed with notification copy. We can only deliver to your registered address. You must be over 18 to order with invoice as payment option. All invoices are assigned to Klarna AB.

Credit Card

We accept Visa, Visa Electron, MasterCard and Maestro.

Our Scandinavian payment partner, ePay/NETS, manages all payment transactions with easy and security. Aliceandwhite.com on-line ordering service is fully secure. Our payment systems provider uses the very latest industry standard SSL(Secure Sockets Layer)  encryption technology, to allow for the encryption of potentially sensitive information and to ensure absolute safety. All credit card transactions processed from this site use 128-bit encryption to create a safe and secure shopping experience for you. Our "payment" page is a secure area and your credit card details are handled by the highest security standards available. 

Aliceandwhite.com / Hedlund Holding AB never saves any information regarding your credit card. All information is sent through encrypted servers (SSL/HTTPS). 

3D Secure: This scheme was introduced by banks and credit card companies to help prevent fraudulent use of payment cards. If you have signed up for 3D secure (you may have done on another online shop in the past) you will have to set a password. Enter your password and the payment will be accepted.

Make sure the credit card information you have filled in is correct before you complete the purchase. 

PayPal

By selecting PayPal when checking out you will be re-directed to PayPal's web site where you can pay securely with a PayPal balance, credit card, or bank account.
We then receive payment without any of your payment account information. 

You can purchase all our products online 24/7.

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